Contact Info

Talk to our care team

A real person replies within 24 hours on business days — not a bot, not a call center.

WhatsApp — fastest way

+85265303995

You can message us anytime. We reply between 9:00–18:00 Beijing time.

Email

Care@worldhealthbridge.com

Best for sending medical records and detailed questions.

Live chat

Available on every page of this website.

What happens next

1

You contact us

Briefly describe your situation and needs. There is no obligation and no charge.

2

We review and reply

A coordinator reviews your details and gives a concrete reply within 24 hours on business days.

3

We guide you on next steps

You will get clear hospital options, a transparent cost estimate, and next steps tailored to your situation.

What helps the first time you reach out

You don't need a perfect summary — a few details help us give a specific first reply instead of generalities.

  • Your condition or diagnosis, even a rough description in your own words.

  • Your current location and roughly when you could travel.

  • Any recent reports or images you can share — you can always send them later.

  • What worries you most: cost, wait time, or a specific hospital or doctor.

Incomplete details are fine. Just say hello and we'll ask the right questions.

Frequently asked questions before contacting us

Is the first consultation free?

Yes. Questions, hospital suggestions and a written cost estimate are all free. You only pay if you decide to book our coordination services.

Do I need medical records ready in advance?

No. A diagnosis name and rough timing are enough for a helpful first reply. Reports make it more precise and can be sent anytime.

How is the information I send handled?

Your message and records are seen only by you and your coordinator. We only share with the hospital you choose, with your consent, and never share with third parties for marketing.

Office — Guangzhou · China Reply time — Within 24 hours on business days Languages — English · Chinese